Daiana Whl

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Verified Reviewer
| map-marker Staten Island, New York

Quality of refurbished items!

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I have chosen not to buy anything more from post TV because too many things have come with poor quality. I don't blame post TV for the poor quality refurbished items, that blame goes to the manufacturers and their technical support to repair these items. Either way, the consumer deals with the frustrations. And now to return the product means I have to take a special trip every time to UPS! I'm tired of that! Right now, I have purchased the last thing that I will purchase unless something really catches my attention.Be cautious
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User's recommendation: Be cautious and expect to return the items so you won't be disappointed.

Bilgehan A

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Verified Buyer
|

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Verified Reviewer

Not delivered

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PulseTV - Not delivered
PulseTV - Not delivered - Image 2
I ordered an item 1 month ago!! Last week i sent an email about the product and i gave the order number and every other details. Today i received an email and they say "i didn't any order for you" Wtf?? Where is my order? Where is my money? I paid for that item 1 month ago and after a month you said that i didn't order anything?? If you can't even handle one basic order why you are running that website???
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Loss:
$20

Preferred solution: Deliver product or service ordered

User's recommendation: Throw your money outside or use their website. Same! You won't get anything in both case.

chris n Yeu

They charged me for something I didn't order.

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Somehow while browsing their site they charged my PayPal account for something I was only looking at. How did they log into my account? I did not get an answer as to how they did this. Now they want me to ship it back at my expense for something I didn't orderStay away.
View full review
Loss:
$14
Cons:
  • Do not browse this site
  • Will get charged for items

Preferred solution: Free return label for something I did not order but was charged for, don't know how they did that.

User's recommendation: Stay away from their website

Anonymous
map-marker Chicago, Illinois

I did not recognize the charge until I called to verify. All is well. You

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See above. I spoke to the customer service about the charge and it was immediately cleared up. She was very professional.
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Anonymous
map-marker Brockton, Massachusetts

False Advertising

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This company sold me a shiatsu massager that broke and tore in a matter of 3 years. This company stated that the product was genuine leather when it fact it was not real leather. The company would not do anything in good faith and the manufacturer would not either. I used to order things from them and rarely had a problem and when I did, they fixed it. This time they would not take any responsibility. Immediately closed my account and would no longer order from them again.
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User's recommendation: Do not order from these people.

Resolved
Delbert J Rlo

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Verified Reviewer

Resolved: Cancel subscription

Updated by user Jan 27, 2023

Company fixed the issue and I have been provided with full refund.

Original review Jan 27, 2023
Dont know what its for and I dont want it. Im charged $29.54 a month and another $0.01 for what I dont know. Just STOP THE DSMN THING!!! Please
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User's recommendation: Write down what you are getting.

Resolved
JEFFREY F Ssj

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Verified Reviewer

Resolved: Got Confirmation of Order; Then Order Cancelled 2 Days Later

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Updated by user Jul 18, 2022

Company fixed the issue and I have been provided with apology.

Original review Jul 18, 2022
I purchased a sheet/pillow case set on the website, knowing it was the last few items available of this product. The website said it was still available when I placed my order, and I very quickly received a confirmation email for my order. Two days later my order was cancelled, saying that the item was discontinued and out of stock! How can they tell you it is available when you purchase it, but it is out of stock 2 days after you have made the purchase? Very poor customer service!
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Preferred solution: Let the company propose a solution

User's recommendation: Poor customer service, don't believe the confirmation email

Julie S Ehb

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Verified Reviewer

Did not receive order

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I messaged customer service about an order I didn't receive. They decided it had already been delivered. I checked with neighbors and searched around in case I was mistaken, but the order did not arrive. I reached out to the company a second time and was ignored. Terrible company, terrible service.
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Pros:
  • Products seem cool

Preferred solution: Full refund

User's recommendation: Do not buy from this company!!

1 comment
Guest

I have also purchased a product from this HONEST Co. and never received it.

I Checked their tracking information. Pulse tv. Shipps the items with FedEx Smart post. How does It work?

The FedEx buck delivers the packages to the USPS near the destination, and the postman does the final delivery. SO pulse tv did not include my Apt. Number and postman could not deliver the item. And IT WAS RETURNED to sender.

I emailed Linda and sent her the USPS 2 pages of tracking information from the post office that clearly says Returned to the sender to linda@***.com. But They never responded, and I lost my money.

These people are not trustworthy. Small-time crooks at best.

Matthew E Emj

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Verified Reviewer

Defective plastic stakes

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Dear CSR Representative,

I have purchased my fair share of products from you folks with minimal issues that I learned to live with, however this one takes the cake.

I'm Writing to let you know how totally disappointed I was when I proceeded to assemble the 4 Dancing Solar Flame Tiki Torch Light Kits I ordered on 4/5/2021, Order No. 557****A.

Every single piece (12 PCs) of plastic pipe cracked while attempting to insert the connector pieces in order to maintain the correct height I prefer.

It appears the inside diameter of the pipes are undersize or the outside circumference of the connectors are oversized. Due to the lack of stability, the torches are not wanting to stand erect and come apart.

It appears I am going to have to purchase steel rods to rectify this problem and place the pipe pieces. Over the steel rods.

I cannot believe any replacement of the stakes or connectors will afford any solution.

The lights are very mesmerizing and I am glad they work, but any future purchases are very doubtful.

I surely hope this issue is forwarded to a higher authority.

Regards,

Matthew Ereaux

View full review

Preferred solution: Price reduction

2 comments
Guest

I also ordered these solar torches. Had the same problem with cracking of the extension poles.

I call company. The CSR was very polite and explained she had that problem, too. She told me how she corrected using pvc pipe and painting it black. She gave me option of returning them or she could refund a portion of cost if I wanted to keep them and try her solution.

I really liked them at night, so I opted to keep them a nd fix them. Glad I did.

I get alot of comments about them. They really do look like real fire from a distance.

Matthew E Emj

After contacting Pulse TV regarding this issue they went over and above rectifying the problem. Instead of replacing only the plastic pipes, they sent an additional 4 lanterns too.

I am pleased to say this issue has been resolved to my satisfaction. Matthew Ereaux

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Anonymous

Unsolicited email.

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These jerks constantly send me unsolicited emails and refuse to stop inspite of my numerous requests for them to do so. Do not do business with these people.
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User's recommendation: Avoid these people.

Edward B Dbz

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Verified Buyer
|

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Verified Reviewer

Missing Parts

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PulseTV - Missing Parts
PulseTV - Missing Parts - Image 2
PulseTV - Missing Parts - Image 3
I ordered 2 Owl Alert Ultrasonic Pest Repellers costing $25. delivered, item #9033, they arrived but had missing parts so the item was useless. Ordered on August 24th, I complained to PayPal and Pulse TV wanted me to return the items, You have to send the item(s) to the return shipping address mentioned and upload the tracking information. So costs me $10 to get a $25 refund, hardly worth thr effort. I tried to contact Pulse TV before going to PayPal and they never returned any calls or emails.
View full review
Loss:
$25
Pros:
  • Great in the past
Cons:
  • This unit
  • Horrible customer service

Preferred solution: Let the company propose a solution

User's recommendation: be careful

Anonymous
map-marker Mckinney, Texas

Paid but no delivery.

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I ordered and paid for a solar birdbath and their PL shows it delivered. .My order number is 548****A. THEY CALL IT ITEM # 8950. CAN YOU HELP WITH THE PRODUCT OR A REFUBe honest with them.ND.?.
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User's recommendation: Be honest with them.

Anonymous
map-marker Dallas, Texas

Bad svc....no customer svc

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Buffering, freezing, sound issues. Should not be used on Roku. There is zero customer svc. If decide to try this company do extensive research. No refunds.....I last less than thirty mins. Also there less expensive iptvs and better
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Art for Your Home Not Museums

Mar 7, 2022

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Thomas D Qvl

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Verified Reviewer

Product not as advertised and Covid-19 price gouging

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This product was advertised as a hand sanitizer gel. It is barely thicker than water and makes foam like soap and smells so bad you have to wash your hands with soap and water after using it. They charge $20 for the same amount of what real hand sanitizer gel would cost about $3, and it's just liquid soap. You cannot use this stuff without water to rinse the foam and smell of with afterward so what good is it. The government regulators should lock them up for false advertising as well as price gouging during a world virus crisis.
View full review
Loss:
$20
Cons:
  • Lie and take advantage of a world crisis to make a profit

Preferred solution: Let the company propose a solution

User's recommendation: Do not buy anything from Pulse TV

2 comments
Guest

Thank you so very much for your honest and forthright review. An email ad just popped up for me about this product and I had high doubts about it, especially when it states that it was a hand sanitizer as well.

SERIOUSLY! You can MAKE your own disinfectant wipes with diluted bleach,paper towels, and/or fabric ( recycled clothing, too.) that you can rewash time and time again. You can also use hydrogen peroxide solution to make your own wipes to take with you very easily. I keep a baggie in my purse or back pack to wipe down credit card terminals, my cards, and keys and phone, whatever needs to be cleansed.

Portable small clorox wipes that you make yourself can also be carried with you to wipe off door handles, faucets and toilet handles, light switches as well.

You can toss them in garbage cans or put them in another baggie to carry away to dispose of later. THINK: "Pack out your Trash" as if you are a backpacker/camper.

Guest

To speak further about your purchase, please contact my office at phills.christopher@***.gov. Retain whatever product you have left.

Thank you in advance. I look forward to speaking with you. Leave a detailed message. I will contact you Mon-Friday at a time convenient for you.

Even if you have nothing left, please still contact me to speak further. Phills

View more comments (1)
Anonymous
map-marker Los Angeles, California

Doesnt work

My touchless soap dispenser doesn't work the only thing that works is the light my soap will not come out
View full review
Anonymous
map-marker Mission, Kansas

Purchase of solar led cool white string lights

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These lights appear blue not white at all. I wished I had not purchased them but I will not send them back because the shipping cost is too high. They also are not bright when comparing them to another company.
View full review

User's recommendation: You may not be pleased

About

Summary



Pulsetv.com is a Mokena, IL, US-based website owned by Pulse Direct Inc. The domain name pulsetv.com was first registered in 1996. The company started out by promoting products on TV. PulseTV.com presents hot sale items and discounts on some of its hottest products, like as seen on TV items, DVDs, CDs and more. Pulsetv.com offers a wide assortment of products for the kitchen, home and garden, health and beauty, for pets and much more. Customers can find a great choice of such products as toys, noise Isolation earphones, adjustable slimming belts, cereal box tops and more. One can make his order on-line or via phone and can track the status of purchases on-line.

PulseTV reviews and complaints

PulseTV is ranked 380 out of 3765 in E-commerce category

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